Customer Testimonials
The service it self was fine. But $225 just for replacing an engine filter and cabin air filter seems to be a bit much.
Fabian is a true asset to your company he is always on top of his game and always let's you know what is going on
Fabian was amazing the best service advisor we have ever had... AMAZING ABOVE AND BEYOND FABAIN
Fabian is a great person and I am greatly satisfied Fabian was very helpful and caring
They had took their time to find the problem with my car.?? Explained every small details.
Great service easy to work with Great timing on getting in and out good prices
Good quality work. Professional courtesy staff interaction I can count on Findlay Nissan to repair my car in a timely fashion and keep me updated at every juncture promptly
Kim was awesome and quick to help get my vehicle situation dealt with thanks Will recommend kim to others anytime
Nice guy. Very understanding. He answered every question I asked to my satisfaction. I'm satisfied with the results.
Great friendly service
The service is great. Costs are too high. I bought this car from this dealership. I apparently do not qualify for the car wash because the car is too old.
Friendly customer service from the dealership. Fabian also explained my options very well, letting me know that some services were less urgent than others.
I had to leave my car a total of 3 days They ordered the part
It was great they fixed all my concerns I'll be back again to get more work done
They worked on my truck almost got problem resolved need one more visit to see if can be resolved
Was promised the repair would be done same day, next day and following Monday. Was not completed for 4 days
I was concerned about time and Alan totally made it happen in a timely manner.
Great as always It's been great as always Service and staff too It's been great as always Service and staff too and facility same and quality and care
Informative. Kept me up to date Very helpful in explaining what the car needed.And did not need
Thank you for tending to my truck, service was quick and responsive with very little wait time.
I would definitely recommend Jason, he understandable and will work with you! Kudos to him👏
Robel was personable and took time to carefully consider my needs and help me make a purchase that aligned with them. Would absolutely work with him again if I were to buy again.
Jason was very friendly ...wanted to make sure I was satisfied I was very pleased with my visit
The work was excellent as always the service dept is great I say a lot everything. Been going there 16 years, that should say it all
I always receive great service. Makes me feels like my car is in good hands
Went looking for used car, thinking that’s all I could get with my budget. Zachary greeted us and really listened to what I was looking for. He was very patient and with his help I bought brand new Rogue. I would highly recommend this dealer.
Great service and good people, thank you 🙏
Allan is the num 1 sales person transparency from day 1 never lied never didnt do anything he saod he was gonna do i will only buyback car from him now on, tha js Allan your the man. Bro!!!
Ricky is amazing he helped us with our bad credit and helped us get into a nice newer car he’s an amazing guy
Good service overall. Didn’t take much to make an appointment and the service didn’t take long.
Great please don't force me to say more. It was great, nuff said Blah blah
Your team was absolutely wonderful and helping me get my car correctly fixed and interaction was spectacular
Great people they found my control arms to be bad when I took it to another dealer and they didn't find a problem just told me to replace tires and I had a feeling it was the control arms because I had another vehicle where they went and it was the same sound thank you Findlay Nissan
Since Findlay took over I see a lot of changes to the company and current staff
Attention to detail's Very attentive and handled all my concerns and request in a timely and professional manner!
Jay was awesome! He kept me up to date on the progress of my vehicle. Great personality and professionalism!
I'm happy with the experience. Was treated with care and respect. Very happy with Oscar and the way he treated me.
Great people and great customer service, they helped me with all my needs great job
I really like Allen he's really helpful and honest person He's reallly responding and honest and we really like the way he's was doing everything
Everything went very well, the only problem I had was the gentleman who brought me my vehicle when the service was finished, he wasn't pleasant, I said thank you and have a nice day, and he just grunted at me. Completely blew his chance at a $5 tip
I had Fabian Perez and he has always been helpful and not pushy with service especially if I want to wait to get the service done.
I had Fabian Perez and he has always been helpful and not pushy with service especially if I want to wait to get the service done.
Heather was very helpful She did all the best to get me right documents I was requesting for the dealership She took all her time to give me best service. Thank you so much for being there for me
Happy knowledgeable people, crisp uniforms, worked.like a well oiled machine. The path from what's wrong to here's your fixed car has been well thought out.
Service was given, as was explained in the initial point of contact. Results were sat
Great service ! Needed an oil change tire rotation and multi check inspection for our road trip to San Diego California. Thank you so much . Mr and Mrs Inzinga.
Everyone was very friendly &. Efficient I like the environment, free coffee, & water, snack machine, free WiFi, friendly staff, what else can you ask for
Fantastic! The process was simple and friendly. No over bearing salesperson. Everyone was very personable and professional. Felt like family. Definitely recommend.
Dropped off for service quick and easy. Staff was very nice. Also a complimentary wash.
Will be in contact with corporate, due to bringing my car up there at 9am not returning to me until after 5pm. Said no issues with my car but the rotten smell was still blowing through my vents. On my way home the smell was so bad I couldn't breath pulled over to find my battery spuing out ascid and smoking. He told me it could of been my carbon filter to look it up on YouTube how to remove and check it!!!! The worse experience of my life. I was put in grave danger because of your mechanics ... Read More DealerRater - Jun 16, 2026
Excellent! Checked in with me throughout the whole process and provided updates in a timely manner. Alan was mostly who assisted me and he was amazing!
They did some difficult troubleshooting and figured out the problem with my car. Good job overall.
Although I didn’t have an appointment I was waited on right away and the work was completed in less than an hour. Very happy.
When I arrived at Findlay Nissan, Christy greeted me right away. I'm from Arizona and was traveling back from Washington State attending my father's funeral. So, it was a very warm greeting. My maintenance and tire light sensor lit up. It was very pleasant to have a very warm greeting. She explained why I needed to keep up with my maintenance on my Nissan Altima. It was not cheap, but I love my Altima and wants it running for a long time.
I scheduled an appointment online and the assigned me to an advisor who was on Vacation, Alan assisted with our concerns and had out car inspected, he actively listened to our concern, which we appreciated soo much.
(Translated by Google) Excellent service (Original) Un excelente atención
Even though you fixed the issue you sold me a car with leaky axel seals that should have been replaced before it was sold. Part of the ppi
Quick and precise Done If you keep persisting people say more then they want you might get alot worse surveys just because of the annoyance.
My experience was excellent! Nate Allan and Roberto were fabulous. Everything Was very easy! I would definitely recommend anybody go here to buy a car
Alan, was very professional, nice & helpful He explained everything when finished Had my car washed
The team did a great job, even with me coming in at the last minute. They were all professional and courteous. Except for the computer system, it did not do it's job, it sucked! Everything else was great though! Thanks team!!
I love this dealership. Customer Service is outstanding. Fabian is also outstanding, he always comes through!!!!
I don't know who Brandon Mullen is but Oscar Perez was very helpful when I asked questions about my car. They have nice places to sit, refreshments and food for long waits. I did not like being prodded to buy a new car by the salespeople nearby but they got the message and stopped so that's good.
It was a great experience. They did a good job getting me a vehicle in my price range. Thank you
It was very easy from start to finish They were very helpful and generous Excellent!!
Efficient and helpful. No They helped us find a vehicle that fit well with our needs
Knowledgeable Don't speak English 2 much Professionals Thats it buddy.. Goodbye & good day Adios
The price I was given was not the price I am paying. I was not told any financial information when signing with finance and never received any copy of my documents like I was told they would be emailed. I have been back several times to speak to David who didn't have a business card and is continently never there!! I am still waiting for someone to fix this issue or reach out to me!!!!
Great experience! Got my first car here! Ricky and David are the BEST!!
I feel good knowing my car is not falling apart but will still perform well.
Nate our sales guy was great! Didn’t waste our time and got us a good deal. Also, Alejandro in Finance was very thorough and professional and got the job done quickly.
“Five stars! ⭐️ ⭐️⭐️⭐️⭐️ He provided outstanding service, answered all of our questions clearly, listened carefully, showed great understanding, maintained a positive attitude, and helped us solve our problems quickly and professionally. Excellent experience!”
Personable service and and taking well good of the car. They were busy when I brought the car in and I could see that everyone else is happy with what is being done for them.
I brought my vehicle in for a scheduled service appointment on a Wednesday and it took until Saturday for it to be repaired. Contact was limited I waited to long for updates. I've never waited so long for a service repair.
Allan worked very hard getting us what we wanted in our budget. We are very happy with our purchase!
J was very helpful & explained everything with great detail. I loved the pictures & videos proving what needed work on my vehicle. I really enjoyed the coffee machine in the waiting room.
Nice friendly quick and very caring they were on time made me feel welcome to
Good check-in. Good experience with service advisor Jason. Hope to have the same experience next time
Salesman was very attentive to what I was looking for, and spent the time and effort finding the right car. Everyone at the dealership was accommodating to the buyers needs.
No comments except that he did great with me knowing that he was dealing with a Deaf man without any flaws.
My car was serviced very quickly. I received excellent customer service. All employees were very friendly, courteous and knowledgeable.
He was responsive, professional, and super kind. Allan was knowledgeable about the vehicle and entire process.
Very nice and quick It was lovely I would go there again And send family and friends
I did not have a good experience. Poor service and maintenance. Bo was the only one who cared. My car was not repaired properly, and when they dropped my car off, the driver left trash in the car. My car still leaks, and I am wondering do I take it back to dealership since I already paid for it or do I go elsewhere.
I had purchased a vehicle on Wednesday the 3rd. Angel, the sales rep showed me a Hyundai Sonata that I liked. I revived the car and was told I had to get a recall fixed on the Sonata. I was told to be at Findlay Nissan Service dept at 8am on Friday June 5th. I went and Findlay Nissan’s service folks were not helpful and told me to go to Hyundai down the road and they would have to fix it. They told me to go and I asked some questions for clarification and help but they said I ... Read More DealerRater - Jun 11, 2026
I will definitely return to Finley Nissan to do business again. The service my car perfectly and in the sales team as well they are very honest..
Emergency brake still does not work properly! It was not what I expected! I'm disappointed
Excellent customer service, got us an appointment with short notice, comfortable waiting room with water and coffee. Thanks Chris P.!
Service was good. Loved the car wash and extras they did Service was good and would go again
David Ochoa was great. Help me with everything instead of five stars I give them 10 stars.
Had a great experience bringing my car in for service this past Friday. It was quick and easy.
Great customer service and I was out the door quickly Service was done before I could even finish my zoom call
I asked to have my seat checked and nothing was done . My seat is still having issues
Everyone was very courteous. I dropped my car off and everything was done very quickly. And efficiently.
Excellent people at Nissan. The process was easy and informative. The people at Nissan are experts. They have excellent knowledge in their cars!
Got checked in timely. Given an estimated time to complete - delivered on time. Check out process was swift.
Efficient, friendly and honest! Attention to detail and customer satisfaction is a priority Goes above and beyond
I was going into the dealership services for a recall and oil change. The gentleman who assisted me with the process was Jason. He was very kind and explained the entire process to me leaving no room for confusion. He made the experience better, knowing I was in good hands.
Organized and efficient, tend to hurry through the finished review, missed pointing out critical issue
Very helpful and courteous this is why I do not do surveys it is never enough